Case Studies

Selection of case studies

Understanding our customers’ needs

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BWT Business

BWT working to deliver customer satisfaction by working together

BWT deliver drinking water solutions Nationwide, to small businesses and large businesses alike, offering industry leading products and service. Whether you choose bottled water, or a plumbed in drinking water solution you can be assured of receiving water that is not only safe to drink but great tasting as well. Discover a collection of case studies below from a range of diverse organisations that BWT UK have worked with to understand their needs and deliver great service. Understanding the needs of our customers allows us to recommend the very best solutions. These may include not just picking the most appropriate products to suit the environment but developing and tailoring core services around situations like access limitations, security protocols and safe working. The studies explore how the drinking water delivered by a range of BWT products deliver more than a no calorie refreshing drink to thisty individuals and looks at the benefits this delivers for various business organisations. BWT works hard to build relationships between itself and its partners that are fostered through trust and a mutual understanding of what is important to each other. This allows projects, solutions and services to be delivered in a professional manner that often exceeds the expectation of our customers’. Winning and keeping business is just part of the equation but it is what goes on behind the scenes; listening, honesty, technology and team work that help us build the realtionships you will read about.

Broadway Engineering

Broadway Engineering Ltd are experts in precision machining and assembly, operating within the UK and international civil and defence aerospace industries. Being a successful supplier in the aerospace industry means being able to provide and encourage a healthy work environment. Broadway Engineering has shown how being able to adapt by having the right working conditions can be beneficial to staff and the company as a whole.

Broadway Engineering Case Study

Colten Care

The Care Sector has seen a big change in recent years with Care Homes now focusing more closely on what goes into designing a Care Home, ensuring the final service meets the needs of the residents. BWT has recently started working with Colten Care who have more than 30 years’ experience in the care sector. BWT’s water coolers provide a convenient source of refreshment for Care Home residents, staff and visitors.

Colten Care Case Study

Grosvenor Casinos

The Goliath Poker Tournament is one of the fastest growing poker tournaments in the world. In 2019, BWT became their official water partner for the duration of the event. Grosvenor Casinos handed over responsibility for the supply of fresh drinking water throughout the venue to the BWT team. Flexibility, reliability and quality were key drivers in choosing BWT and proved vital to ensure unpredictable demand was met seamlessly.

Grosvenor Casinos Case Study

The Highcrest Academy

The Highcrest Academy is a school that strives to aspire and achieve. Understanding the needs of the school can only be achieved by listening and learning from people’s experience. BWT and the Highcrest Academy launched a new initiative, the ‘Staff and Student Drinking Water Survey’ with the idea of asking students and staff about their thoughts. BWT believe that a collaborative approach is the one most likely to deliver the best solutions.

The Highcrest Academy Case Study

UK Atomic Energy Authority (UKAEA)

The UK Atomic Energy Authority’s mission is to lead the commercial development of fusion power and related technology, and position the UK as a leader in sustainable nuclear energy. With over a 1000 staff working at UKAEA, BWT water coolers are used on a regular basis, so making sure they are serviced frequently and operating smoothly at all times, is crucial. We are proud of providing a service that reflects our commitment and dedication.

UK Atomic Energy Authority Case Study