“We use an autoclave repair service company whose local field engineer had told me about the THERO 90 from BWT, telling me that it was the best solution he had ever seen and the water was perfect every time.”
Having been introduced to the BWT THERO 9O by their autoclave repair service company whose local field engineer had told them that it was the best solution he had ever seen.
The dental’s Practice Manager got in touch with BWT and spoke to one of our specialist advisers Steve Pepper who explained that the THERO 90 system is designed to provide high purity water on demand and is the perfect solution for a wide range dental practices and clinics. Further explaining that it can deliver up to 40 litres of high-quality demineralized water, suitable for most autoclaves and bottled water systems used with dental chairs/units.
For a dental clinic, the requirement of high purity water on demand is incredibly important for the protection of equipment, as well as for general hygiene and the safety of patients and staff. Baker Street Dental specifically highlighted the need for reliably perfect water, with every use, as their focus.
Pleased with BWT’s products and service offerings on ‘paper’, We then arranged with Baker Street Dental a time the following week to visit their premises and to conduct a site survey, which they later commented on as being “extremely well done and professional.”
With the survey completed the practice happily instructed us to supply and install a BWT THERO 90 for them. As a result of the survey and pre installation checks we noted the water pressure was at times quite low. Whilst the standard product and installation would have certainly worked, we were happy to suggest to the client the use of a buffer tank to compensate for the periods of low pressure. This simple addition ensured the practice the optimum quality and quantity of water for their needs. The no cost addition was welcomed by the practice Manager. A year on and it is still working perfectly delivering optimised water economically and on demand.
With the installation of the THERO 90, Baker Street Dental fulfilled their business needs for practical, reliable and hygienically safe high purity water that not only serves a purpose for their customers, but is also crucial for the upkeep and protection of their practice and its equipment. BWT continues to have regular communication with Baker Street Dental, to ensure the relationship remains strong and they remain happy, and if any issues were to occur, are dealt with promptly.