WORKING TOGETHER
BWT & Middleby

While collaborating with their client Greggs on an iced drinks solution, Middleby recognized the importance of implementing a high-quality and reliable filtration system to ensure not only the optimal water quality for Greggs but also to protect their machinery. Understanding that poor water quality could lead to operational disruptions and damage to expensive equipment, Middleby prioritized finding a filtration system that would meet these important needs. After evaluating a range of filtration solution providers, BWT was chosen as the preferred supplier. This decision was driven primarily by the excellent quality of their filtration systems, as Middleby valued long-term reliability and performance over cost. The partnership with BWT ensured that both water quality and equipment protection were consistently maintained, supporting Greggs’ commitment to high-quality iced drinks production.

Middleby has been extremely well supported by their BWT contact, Will Hinton, along with the wider support team. Operations have remained smooth throughout. BWT worked closely with Middleby to develop a bespoke filtration system specifically designed for Greggs, enabling the seamless rollout of over 1,000 sites equipped with ice machines and filtration over the past 12 months. Since implementation, water quality issues have been exceptionally rare, demonstrating the effectiveness and reliability of the solution.

The partnership between Middleby and BWT has delivered exceptional results. With over 1,000 Greggs sites successfully rolled out with bespoke ice machine filtration systems, the implementation has been smooth and efficient. Water quality issues have been extremely rare, underscoring the reliability and performance of BWT’s solution. This collaboration not only safeguarded valuable equipment but also supported Greggs’ commitment to consistent, high-quality iced drinks; reinforcing Middleby’s reputation for delivering dependable solutions to major foodservice clients.